Effective Date: 07-June-2025
At Lyre Softronic Technologies (OPC) Pvt. Ltd., we are dedicated to providing reliable and user-friendly solutions through our platform, GSTBillBooks. Your satisfaction is important to us. Please review our refund and cancellation policy outlined below:
If you are not satisfied with your purchase of any paid service or subion on GSTBillBooks, you may request a refund under the following conditions:
Eligibility: Refund requests must be submitted within 7 days from the date of purchase.
Processing: Approved refunds will be processed within 5 to 7 working days to the original payment method.
Ineligible Refunds: Refunds will not be issued for services that have been fully delivered, used extensively, or fall beyond the 7-day window.
Before Service Activation: You may cancel a subion or service only if it has not yet been initiated or activated.
Post Activation: Once a service has commenced or access has been granted to the platform’s premium features, cancellations may not be permitted.
To request a refund or cancel a service, please contact us with the following details:
Registered email address
Order ID or transaction reference
Reason for cancellation or refund
Please direct all requests and related communication to:
📧 support@lyresoftronic.com
If you have any questions, concerns, or need assistance with your subion or payment, feel free to contact our support team at the above email. We aim to respond to all queries promptly.